Student

Boston, Ma

Self Employed / Freelancer

Bhaktapur District, Nepal · On-site

Co-Founder - Dev Water Solution

Bhaktapur District, Nepal · On-site · Part Time

• Oversaw financial management, budgeting, and reporting, ensuring profitability and effective use of resources in line with business goals.
• Led efforts in expanding business operations, including the introduction of new water purification products and services tailored to customer needs.
• Negotiated contracts with suppliers and clients, securing cost-effective solutions while maintaining high product quality and service standards.
• Developed and implemented marketing strategies to increase brand visibility and boost sales.
• Managed day-to-day operations, ensuring efficient coordination between sales, logistics, and customer service teams to meet project deadlines and client satisfaction.
• Implemented a customer feedback system to address concerns promptly and improve service quality, resulting in higher client retention and satisfaction.
• Led digital marketing initiatives, including the development of a new company website (www.devwatersolution.com.np) and execution of social media campaigns, significantly boosting online presence and customer engagement.

Digital Marketing, SEO & Analytics - Pedal Group

Lalitpur District, Nepal · On-site

• Analyzed website, social media, and campaign performance data to identify trends, audience behavior, and opportunities for growth.
• Tracked key digital marketing metrics including website traffic, engagement rate, reach, impressions, click-through rate, and conversion performance.
• Supported SEO analysis through keyword research, competitor research, on-page optimization, and performance monitoring.
• Evaluated campaign performance using data insights and recommended strategy improvements to increase visibility, engagement, and lead generation.
• Prepared performance reports for clients by summarizing campaign results, key metrics, trends, and actionable recommendations.
• Monitored website and social media analytics to measure content effectiveness and improve future digital marketing strategies.
• Assisted in managing search platform accounts, tracking budget performance, and evaluating return on marketing efforts.
• Designed and implemented social media strategies aligned with client business goals and target audience insights.
• Suggested and implemented data-driven campaign ideas, including promotions and competitions, to increase brand awareness.
• Edited, published, and optimized digital content across social media platforms to improve audience engagement.

IT and Sales Supervisor - DS Water & Home Appliences

Bhaktapur District, Nepal · On-site

• Lead the evaluation and implementation of new technologies and systems to enhance operational efficiency.
• Stay informed about cybersecurity threats and implement preventive measures.
• Supervise the management and maintenance of the organization's IT infrastructure, including hardware, software, networks, and servers.
• Plan and execute system upgrades, ensuring minimal disruption to daily operations.
• Coordinate the installation and configuration of hardware and software systems.
• Develop and enforce IT security policies and procedures to protect sensitive data.
• Provide support to end-users, addressing complex IT issues and escalations.
• Negotiated contracts and agreements with clients and suppliers, ensuring favorable terms and compliance with industry standards.
• Managed key client relationships, fostering trust and securing long-term partnerships.
• Conducted market research to identify trends and customer preferences, informing product development and marketing strategies.
• Implemented data-driven decision-making processes, resulting in improved sales and marketing performance.
• Utilized market research and competitor analysis to identify growth opportunities and refine strategies.
• Established and nurtured long-term client relationships, leading to higher client retention rates.
• Communicate with clients and customers, respond to queries in a timely manner, and monitor customer reviews.
• Suggestion and implementation of new features to increase brand awareness, such as promotions and competitions.
• Tracked and reported sales activities and performance metrics, providing actionable insights to management.

IT and Sales Officer - DS Water & Home Appliences

Lalitpur District, Nepal · On-site

• Installation and configuration of hardware and software systems.
• Stay updated on cybersecurity trends and proactively address potential threats
• Oversee the organization's IT infrastructure, ensuring the proper functioning of hardware, software, and networks.
• Research, recommend, and implement new technologies to improve operational efficiency.
• Develop and implement data backup and recovery strategies to ensure data integrity and availability.
• Developed and executed strategic sales plans, contributing to revenue growth.
• Presented sales and marketing reports and insights to senior management.
• Established and nurtured long-term client relationships, leading to higher client retention rates.
• Communicate with clients and customers, respond to queries in a timely manner, and monitor customer reviews.
• Suggestion and implementation of new features to increase brand awareness, such as promotions and competitions.
• Tracked and reported sales activities and performance metrics, providing actionable insights to management.

Community Volunteer - Madhyapur Thimi - 8

Bhaktapur District, Nepal · On-site

• Collaborated with local officials and community leaders to address and resolve concerns raised by residents.
• Assisted in planning and executing community improvement projects, such as pond renovations and neighborhood beautification initiatives.
• Facilitated communication between community members and government representatives to ensure the successful completion of public works.
• Managed volunteer teams during annual festivals and events, ensuring smooth operations and promoting cultural heritage.
• Played a key role in mediating discussions between residents and local authorities to advocate for infrastructure improvements and public health programs.
• Engaged with local government & youth, organizing educational workshops and skill-building activities to foster community involvement and personal growth.